Sagility is hiring | Associate – Voice_Payer

About Sagility:

Sagility is a tech-enabled BPM services provider, a thought partner providing a broad spectrum of transformational services, to enable our clients provide efficient and hi-quality care across the healthcare system.

Sagility™️ combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. We optimize the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics.

Leading industry analyst firms have consistently cited our service excellence, breadth of offerings, and ability to execute. The most recent being recognized as a leader for Healthcare Payer Operations in 2022 as a part The Healthcare Payer Operations PEAK Matrix® Assessment report by Everest Group. To learn more about our recognitions please visit our AWARDS SECTION

We have 28,000+ employees in 15 cities across 5 countries – India, Philippines, USA, Jamaica, and Colombia.

About Sagility Technology

We are the technology wing of Sagility, providing a complete solution that encompasses people, process, and technology platform improvements. Equipped with a strategic solutions mindset, our core focus is on what most benefits the client. Sagility Technology uses a holistic consulting approach to identify the root causes of healthcare payer and provider pain points, analyze the issues and create custom solution roadmap to improve efficiency, engagement, data management, and overall processes.

About Sagility Care Management

A technology-enabled care management services arm of Sagility focused on applying whole-person interventions to improve healthcare outcomes, reduce costs, and increase satisfaction.

Job Details:
Salary: 21500+convience+Food per month
Degree: 10+2

Objective and responsibility:

Position summary

The fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an

insured. It involves multiple administrative and customer service layers that includes review,

investigation, adjustment (if necessary), remittance or denial of the claim.

Roles and responsibilityles and Responsibilities

 Understand the basic professional standards and established procedures, policies before taking action and making decisions

 Processing claims and handling calls, as per the process guidelines.

 Adhering to the service level and understanding Quality & Auditing parameters

 Assume responsibility for work and coordinating efforts

 Meeting assigned productivity goals

 Adhere to attendance and punctuality norms

 Acquiring knowledge & skills of related areas of the process

 Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct

Education and experience

 Graduates

 Fresher/0 – 12 Months

Desired skills and abilities

 Knowledge on US health care

 Good Oral and Written Communication Skill in English

 Awareness of Telephonic Etiquettes & MS Office suite

 Good Typing Skills & Basic computer Navigation Skills

Your life with us

Sagility believes in Doing Right by its People.

We believe in providing strong growth opportunities, multiple training programs to support your learning curve, exposure to large international clients and access to advanced technologies and solutions at your disposal - so that you can focus on making a difference through your role.

We are an inclusive, open, and welcoming organization where our people are at the heart of everything that we do. We believe in giving back to the local communities in which we operate. We have strong rewards and recognition platforms, programs where your ideas can turn into reality.

We respect the need for a composite life and to encourage the same, we have employee friendly leave policies for the much needed down time and a lot more. Our medical insurance coverage is one of the best in class, covering you and your family when you need it. Last but not the least, we have lots of fun everyday through our wellbeing programs, talent shows, engagement activities - it’s an endless list!